Poletrix Support

How do I restore or check a purchase?
Credit pack purchases are added to your account automatically after payment. If credits don't appear within a few minutes, restart the app and check your Profile page. If they still haven't arrived, email us with your account email and the approximate purchase time and we'll sort it out.

How do I delete my account?
Open your Profile, tap the menu icon, and choose "Delete Account." This permanently removes your profile, content, and data from Poletrix.

How do I report content or a user?
On any post, trick, or profile, use the report option in that item's menu. Our team reviews all reports.

How do I manage my subscription?
Manage or cancel a subscription anytime from your device's App Store (iOS) or Google Play (Android) subscription settings, or from the Manage Subscription option in your Poletrix profile.